{"id":3230,"date":"2026-02-04T13:59:30","date_gmt":"2026-02-04T13:59:30","guid":{"rendered":"https:\/\/transilvaniya-aparts.bg\/?page_id=3230"},"modified":"2026-03-28T12:40:04","modified_gmt":"2026-03-28T12:40:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/transilvaniya-aparts.bg\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3230\" class=\"elementor elementor-3230\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc22c4d e-flex e-con-boxed e-con e-parent\" data-id=\"cc22c4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c4c1e elementor-widget elementor-widget-text-editor\" data-id=\"77c4c1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Privacy Policy<\/h2><p><strong><a href=\"http:\/\/transilvaniya-aparts.bg\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Transilvania-aparts.bg<\/a><\/strong><br \/><strong>ESCAPE TOUR LTD<\/strong><\/p><p><em>Last updated: March 2025.<\/em><\/p><hr \/><h2>Introduction<\/h2><p>ESKAPE TUR Ltd. (\u201ewe\u201c, \u201eus\u201c, \u201eour\u201c) is a personal data administrator and is committed to protecting your personal information. This privacy policy explains what data we collect, why we collect it, and how we use it when you visit\u00a0<strong><a href=\"http:\/\/transilvaniya-aparts.bg\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Transilvania-aparts.bg<\/a><\/strong>.<\/p><p>Our activity is regulated by\u00a0<strong>Regulation (EU) 2016\/679 (GDPR)<\/strong>\u00a0\u0438\u00a0<strong>Data Protection Act<\/strong>\u00a0to the Republic of Bulgaria.<\/p><hr \/><h2>2. What data do we collect<\/h2><h3>2.1 Inquiry form<\/h3><p>When you submit an enquiry through our website, we collect:<\/p><ul><li>Names<\/li><li>Email address<\/li><li>Phone number (if provided)<\/li><li>The content of your request<\/li><\/ul><h3>2.2 Reservation (Checkout) Page<\/h3><p>When making a reservation, we collect:<\/p><ul><li>Names and surnames<\/li><li>Email address<\/li><li>Phone number<\/li><li>Stay details (dates, number of guests)<\/li><li>Payment information (processed by a secure payment provider, we do not store card details)<\/li><\/ul><h3>2.3 Technical data<\/h3><p>When visiting the website, the following are automatically collected:<\/p><ul><li>IP address<\/li><li>Browser and device view<\/li><li>Pages visited and date\/time of visit<\/li><\/ul><hr \/><h2>3. On what legal basis do we process your data?<\/h2><p>Under GDPR, we process your personal data on the following grounds:<\/p><div class=\"table-scroll-wrapper\"><table><thead><tr><th>Foundation<\/th><th>App<\/th><\/tr><\/thead><tbody><tr><td><strong>Contract execution<\/strong><\/td><td>Reservation and payment processing<\/td><\/tr><tr><td><strong>Legitimate interest<\/strong><\/td><td>Responding to inquiries and improving the service<\/td><\/tr><tr><td><strong>Statutory obligation<\/strong><\/td><td>Storage of accounting documents<\/td><\/tr><\/tbody><\/table><\/div><hr \/><h2>4. What we use your data for<\/h2><p>We use your personal data solely for:<\/p><ul><li>Processing and confirmation of your booking<\/li><li>Responding to enquiries sent via the contact form<\/li><li>Sending information regarding your stay<\/li><li>Fulfilling statutory obligations (e.g. accounting)<\/li><\/ul><p>We\u00a0<strong>We are not selling<\/strong>\u00a0\u0438\u00a0<strong>We do not share<\/strong>\u00a0your personal data to third parties for marketing purposes.<\/p><hr \/><h2>5. Sharing data with third parties<\/h2><p>Your data may be shared only with:<\/p><ul><li><strong>Payment providers<\/strong>, for secure payment processing<\/li><li><strong>Accountants\/Auditors<\/strong>, by statutory obligation<\/li><li><strong>State authorities<\/strong>, when required by law<\/li><\/ul><p>All third parties are required to process your data in accordance with GDPR.<\/p><hr \/><h2>6. How long do we store your data<\/h2><div class=\"table-scroll-wrapper\"><table><thead><tr><th>Data type<\/th><th>Storage period<\/th><\/tr><\/thead><tbody><tr><td>Reservation details<\/td><td>5 years (accounting liability)<\/td><\/tr><tr><td>Query data<\/td><td>1 hour since last communication<\/td><\/tr><tr><td>Technical data (logs)<\/td><td>6 months<\/td><\/tr><\/tbody><\/table><\/div><hr \/><h2>7. Your rights<\/h2><p>As a data subject under GDPR, you have the right to:<\/p><ul><li><strong>Access granted<\/strong>\u00a0to your personal data<\/li><li><strong>Correct<\/strong>\u00a0Inaccurate data<\/li><li><strong>Delete<\/strong>\u00a0your data (\u201eright to be forgotten\u201c)<\/li><li><strong>Limit<\/strong>\u00a0processing your data<\/li><li><strong>Objections<\/strong>\u00a0Against processing<\/li><li><strong>Portability<\/strong>\u00a0on the data<\/li><\/ul><p>To exercise your rights, please contact us using the details below. We will respond within\u00a0<strong>30 days<\/strong>.<\/p><hr \/><h2>8. Biscuits (Cookies)<\/h2><p>The website may use technically necessary cookies for its normal functioning (e.g., for saving sessions during bookings). These cookies do not track your behaviour and do not require consent.<\/p><hr \/><h2>9. Data Security<\/h2><p>We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.<\/p><hr \/><h2>10. Contact and Complaints<\/h2><p><strong>ESCAPE TOUR LTD<\/strong><br \/>Website\u00a0<a href=\"http:\/\/transilvaniya-aparts.bg\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Transilvania-aparts.bg<\/a><br \/>Email: transilvaniyaaparts@gmail.com<br \/>Telephone: +359 885 223 338 \/ +359 889 711 269<br \/>Address: Sozopol, 7 Tsar Svetoslav Terter Street<\/p><p>If you believe your data is being processed in breach of GDPR, you have the right to lodge a complaint with:<\/p><p><strong>Commission for Personal Data Protection (CPDP)<\/strong><br \/>Website\u00a0<a href=\"https:\/\/www.cpdp.bg\/\" target=\"_blank\" rel=\"noopener noreferrer\">cpdp.bg<\/a><br \/>Address: Sofia, Prof. Tsvetan Lazarov Blvd. No. 2<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74bb269 e-flex e-con-boxed e-con e-parent\" data-id=\"74bb269\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dda53d1 elementor-widget elementor-widget-heading\" data-id=\"dda53d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/transilvaniya-aparts.bg\/en\/gdpr\/\">For the full text of the privacy policy, click here<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u043f\u043e\u0432\u0435\u0440\u0438\u0442\u0435\u043b\u043d\u043e\u0441\u0442 transilvaniya-aparts.bg\u0415\u0421\u041a\u0415\u0419\u041f \u0422\u0423\u0420 \u041e\u041e\u0414 \u041f\u043e\u0441\u043b\u0435\u0434\u043d\u0430 \u0430\u043a\u0442\u0443\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f: \u043c\u0430\u0440\u0442 2025 \u0433. 1. \u0412\u044a\u0432\u0435\u0434\u0435\u043d\u0438\u0435 \u0415\u0421\u041a\u0415\u0419\u041f \u0422\u0423\u0420 \u041e\u041e\u0414 (\u201e\u043d\u0438\u0435&#8220;, \u201e\u043d\u0430\u0441&#8220;, \u201e\u043d\u0430\u0448\u0438\u044f\u0442&#8220;) \u0435 \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u043e\u0440 \u043d\u0430 \u043b\u0438\u0447\u043d\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0441\u0435 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430 \u0434\u0430 \u0437\u0430\u0449\u0438\u0442\u0430\u0432\u0430 \u043b\u0438\u0447\u043d\u0430\u0442\u0430 \u0432\u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f. \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u0442\u0430 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u043f\u043e\u0432\u0435\u0440\u0438\u0442\u0435\u043b\u043d\u043e\u0441\u0442 \u043e\u0431\u044f\u0441\u043d\u044f\u0432\u0430 \u043a\u0430\u043a\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0441\u044a\u0431\u0438\u0440\u0430\u043c\u0435, \u0437\u0430\u0449\u043e \u0433\u0438 \u0441\u044a\u0431\u0438\u0440\u0430\u043c\u0435 \u0438 \u043a\u0430\u043a \u0433\u0438 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u043c\u0435, \u043a\u043e\u0433\u0430\u0442\u043e \u043f\u043e\u0441\u0435\u0449\u0430\u0432\u0430\u0442\u0435\u00a0transilvaniya-aparts.bg. \u0414\u0435\u0439\u043d\u043e\u0441\u0442\u0442\u0430 \u043d\u0438 \u0435 \u0440\u0435\u0433\u0443\u043b\u0438\u0440\u0430\u043d\u0430 \u043e\u0442\u00a0\u0420\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442 (\u0415\u0421) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3230","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/pages\/3230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/comments?post=3230"}],"version-history":[{"count":9,"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/pages\/3230\/revisions"}],"predecessor-version":[{"id":3875,"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/pages\/3230\/revisions\/3875"}],"wp:attachment":[{"href":"https:\/\/transilvaniya-aparts.bg\/en\/wp-json\/wp\/v2\/media?parent=3230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}